Beautiful banks of the future
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How would you describe your local bank? Is it small, gray and drab? Are the opening hours short and inconvenient? Does it almost always seem to be low on staff?
The banks of the future are looking to inject new life into their outlets -- transforming formally dull environments into efficient, modern, tech-savvy destinations.
Long lines and dated designs are being replaced with luxurious lounge areas, tailored service offerings and even robots. Banks, it seems, are about to become a whole lot cooler.
"The bank branch of the future must be designed around customer engagement," says Martin Shires, branch transformation manager at NCR, a consumer transaction technology company. "Banks need to make customers feel welcome from the moment they walk in the doors."
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